FAQ
WHAT IS CHEFS ON FIRE?
Chefs On Fire is a LOHAD product that brings together the best chefs, cooking live with fire and Portuguese bands, in an intimate experience recognized as the best gastronomic festival in the country.
WHEN E WHERE IT HAPPENS The CHEFS ON FIRE?
Chefs On Fire Cascais takes place on the 8th, 9th and 10th of September 2023 at FIARTIL.
WHAT ARE THE OPENING AND CLOSING TIMES?
The doors open at 12pm and close at midnight - making it possible to enter and leave the premises.
HOW LONG IS THE SPACE?
The total capacity of the space is 2,500 people.
WHERE CAN I GET MY TICKET?
Tickets are on sale atchefsonfire.pt and at 3cket.com.
WILL THERE BE A TICKET OFFICE ON THE SITE?
Yes, may buy o your ticket in location of the event. However, we always recommend that you buy your ticket online, quickly and conveniently, avoiding queues on the same day.
WHAT TYPES OF TICKETS ARE THERE?
There are three ticket types, with different prices:
1. DAILY TICKET - 5 SERVES OF FOOD (MEAT,
FISH, VEGETARIAN E DESSERT) + 2 DRINKS + 4 CONCERTS - €75
2. CHILDREN'S TICKET - UNLIMITED DOSES IN THE KIDS AREA - 20€
3. TICKET 3 DAYS - 15 DOSES DE FOOD + 10 DRINKS / 3 days - €200
CAN I SHARE MY TICKET OR DOSES WITH SOMEONE?
Each ticket is individual and only entitles you to entry. in enclosure for a person. Still so, can use as your doses how prefer,
able to share.
HOW CAN I USE AS MY DOSES AT THE EVENT?
Each day has 24 points of food (meat, fish, vegetarian and dessert). (10 chefs + 14 bites) Case run out o your ceiling and want repeat or try other dishes, you can always top up your ticket balance at any time.
WHAT SIZE ARE THE DOSAGES?
Chefs servings will be 120 to 140 grams per dish.
Bites servings will be 100 grams per dish.
HOW IT WORKS The TICKET DIGITAL INSIDE THE PREMISES?
Chefs On Fire uses 3cket digital ticket technology, in which your cell phone works for all interactions at the festival (entrances and exits, consumption of doses or drinks, purchase of products or merchandising for sale on site, etc.).
When purchasing your ticket through 3cket, you will receive immediately a SMS com a link stop for your ticket, which will have your QR code to use throughout the venue. If in any moment, want load o your ticket, can do it in post of loading (identified on the venue map) or directly on your phone via: MBway, VISA, Mastercard, Apple Pay or Google Play.
I HAVE QUESTIONS REGARDING THE PURCHASE OF MY TICKET. WHO SHOULD I CONTACT?
We are available for any clarification by emailinfo@chefsonfire.pt and via direct message on our social networks.
WHAT IS THE PRICE OF EACH DISH?
Although tickets include food and drink doses, you can always top up your ticket with money to buy extra doses, drinks and products for sale at the festival. The price of extra doses will be available at each collection point and will be €8 for chefs' dishes and €6 for bites.
WHAT IS THE PRICE OF DRINKS?
The price of drinks varies between €2.5 and €14.
E SE ME SOBAR DOSES OR BALANCE NO MY
TICKET?
Unused doses will be delivered to Refood, and o money remainder can be refunded upon request made within the period stipulated in the 3cket application.
THERE WILL BE OPTIONS VEGETARIAN, VEGAN
OR GLUTEN FREE?
In all the days we will have options vegetarian.
ARE THERE SEATS?
There are tables with seating, distributed around by all o space, well how straw bales and sofas in selected locations. There is no possibility to reserve or book a table/seats.
WHAT ARE THE CONCERTS IN THIS 5TH EDITION OF
CHEFS ON FIRE?
08 Sep
- Velhote do Carmo | 3pm
- D’Alva | 6pm
- Pedro Mafama | 8pm
- Moulinex + GPU Panic | 22H00
09 Sep
- The Girl No | 3pm
- Cláudia Pascoal | 6pm
- Tiago Bettencourt – Band | 8pm
-Mirror People | 22:00
10 Sep
- Beatriz Pessoa | 3pm
- Nena | 6pm
- Benjamin and Samuel | 8pm
- Leave Pimba alone | 22:00
IS ANIMALS ENTRY POSSIBLE?
The entry of animals is not permitted, for reasons of animal safety and food hygiene (with the exception of guide dogs, in accordance with current legislation).
IS THE ENVIRONMENT PREPARED FOR THOSE WITH REDUCED MOBILITY?
Yes.
HOW TO GET TO THE FESTIVAL SITE?
We advise to our visitors that use
soft or shared mobility alternatives - train, buses, TVDEs, etc.
If you need to bring a car, the closest parking spaces are the outdoor parking lot of the Estoril casino or the indoor parking lot of the Estoril congress center, both a 1-minute walk away.
Train
Estoril Station (Cais do Sodré-Cascais Line),
10 minutes walk.
Bus (from Cascais)
M12 - Cascais Station - Estoril Station via Amoreira
M11 - Cascais Station - Estoril Station via Cabreiro and Atrozela
M06 - Cascais Station - Estoril Station via Fisgas
M07 - Cascais Station - Estoril Station via Amoreira
WHICH A POLITICS DE CANCELLATION DO CHEFS ON FIRE?
In case of cancellation of the event, you can request o refund inside of a period not exceeding thirty days from the date of public notification of cancellation, in the manner specified by LOHAD. Regardless of type of ticket acquired, o event is only considered canceled if it is suspended further of half of performances programmed.
A suspension will be due à impossibility assistance from the Chef or artist invited by Chefs On Fire.
A LOHAD reserves in right of change or modify the program, as long as the presence of a Chef/Artist has been canceled for reasons others to festival. The festival will look for a replacement in these cases.
The value of the ticket(s) will not be refunded in case of cancellation of the festival due to bad weather conditions, natural disasters, closure of Portuguese airspace or other causes of force majeure.
In the case of returning tickets, we inform you that only the value of the ticket will be refunded. As travel, accommodation, commissions of points of sale or any other related services com o event that were acquired by account own, take place by account and the buyer's risk, without it being possible to return these amounts in any case by LOHAD.
WHO ORGANIZES CHEFS ON FIRE?
The Chefs On Fire is a experience LOHAD, winner of multiple international awards for projects such as The Presidential Train, a House of Hope And Dreams, come in others.
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