WHAT'S INCLUDED IN THE TICKET?

 EACH TICKET GIVES ACCESS TO 1O MEALS + 5 DRINKS + 5 CONCERTS PER DAY.

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HOW LONG DOES IT TAKE TO COOK THE FOOD?

CHEF'S ON FIRE IS A SLOW COOKING EVENT WHERE THE FOOD STARTS PREPARATION 24 HOURS BEFORE THE FESTIVAL OPEN ITS DOORS. EACH MENU HAS A SLOW COOKING OPTION AND A FAST COOKING ONE. THE SLOW COOKING OPTIONS MIGHT NOT BE AVAILABLE AT THE SAME TIME BUT THERE WILL ALWAYS BE FOOD THROUGHOUT THE EVENT.

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HOW CAN I TRADE DE TICKET FOR THE CHEF'S ON FIRE BRACELET?

TICKETS MUST BE TRADED AT THE BOX OFFICE, AT THE VENUE'S ENTRANCE, IN FIARTIL.

 

BUYING AND SELLING: HOW DOES IT WORK INSIDE THE VENUE?

YOU CAN TOP UP YOUR BRACELET, WITH THE APP 3CKET, WITH MB WAY OR IN ONE OF THE 3 TOP UP PLACES AT THE VENUE.

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HOW CAN I MANAGE MY SPENDING DURING THE EVENT?

YOU CAN DOWNLOAD THE APP 3CKET AND MANAGE YOUR SPENDING AND BALANCE.

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WHAT ARE THE RESTRICTIONS AT THE DOOR?

FOOD, DRINKS, DANGEROUS OBJECTS (KNIVES, POCKET KNIVES, CHAINS, ETC.) AND ANIMALS ARE NOT ALLOWED INSIDE.

 

WHERE CAN I BUY MY TICKETS?

YOU CAN BUY THEM ON TICKETLINE.

 

CAN I GET IN AND OUT OF THE VENUE ANY TIME I WANT?

YES, IT'S FESTIVAL GALORE!

 

IS THERE A BOX-OFFICE AT THE VENUE?

YES, AT THE ENTRANCE, IN FIARTIL.

 

WHAT'S THE MINIMUM AGE ALLOWED IN?

NO MINIMUM AGE.

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CAN I GET BACK THE MONEY I'VE TOP UP AND NOT SPENT IN MY BRACELET?

NO, BUT THAT MONEY IS DONATED TO BOMBEIROS VOLUNTÁRIOS DO ESTORIL.