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Privacy Policy

It is essential for us to present a service that is as secure and confidential as possible, protecting the privacy of our users' communications and personal data. This privacy policy establishes the ways of collecting, processing and using personal data, as well as the security safeguards adopted in this treatment for the services we provide.

Please read this Privacy Policy carefully, as accessing our websites and providing your personal data implies knowledge and acceptance of the conditions covered.

The Chefs On Fire content email service provided to you (hereinafter “the user”) consists of regularly sending information, within the scope of announcements / poster disclosure / postponement relating to the festival, such as schedules, transport, invitations or studies .


Access to Personal Data

This privacy policy aims to make known our commitment and respect for the rules of privacy and protection of personal data of users and subscribers of the Chefs On Fire website.

By subscribing to the Chefs On Fire newsletter service, you are granting and authorizing their treatment exclusively by the company that owns the brand: LOHAD lda. and sending, by the USER/CUSTOMER, of personal identification data, as well as aspects related to their personal preferences, special circumstances or other data, which will only be used to facilitate and allow the contracting and reservation of the specific services that make up the request of the customer, as well as to provide information regarding products and services.

Under no circumstances will information be requested on philosophical or political beliefs, party or union affiliation, religious faith, private life and racial or ethnic origin, as well as private data relating to health and sex life, including genetic data.

The Processing of Personal Data is carried out in strict compliance with the legislation on the protection of personal data, all pursuant to the provisions of the General Data Protection Regulation (EU) 2016/679 and/or any legislation that regulates, amends or replaces said legislation, hereinafter referred to as GDPR.

Any personal data that, in the use of this system, the USER / CUSTOMER may reveal will be understood as obtained, processed and transmitted, with their consent, under strict compliance with the RGPD.

Chefs On Fire guarantees USERS/CUSTOMERS the exercise of their legally established rights of access, rectification or deletion. If the USER/CUSTOMER wishes to exercise the aforementioned rights granted by the RGPD, he must send an email message


Data collection

LOHAD collects, from its subscribers, some personal data such as: email address, IP address, first and last name, mobile phone number. This collection is done through the website or the 3cket sales application.

The collection of your data is always done with prior consent, clearly indicating the purpose for which they are intended. The data collected is adequate, relevant and not excessive in relation to the purpose and services specified, explicit and legitimate by LOHAD.


Processing of Personal Data
The Personal Data obtained are incorporated into LOHAD's computer application. Access to information on file by LOHAD employees is only possible with the insertion of exclusive access passwords.

Personal Data are treated with the legally required degree of protection to guarantee their security and prevent their alteration, loss, treatment or unauthorized access, with the user being aware and accepting that Internet security measures are not impregnable . LOHAD is equipped with technical infrastructures for peripheral control, namely antivirus, network firewalls, encryption systems, private circuits and VPNs that respect security requirements. The service includes file backup, conservation in accordance with the defined policy and restoration at LOHAD's request.


LOHAD, accessing any personal data, undertakes to:

– Treat them in accordance with the applicable data protection requirements, through security measures, legally required, of a technical and organizational nature, which guarantee their security, thus avoiding their alteration, loss, treatment or unauthorized access, in compliance with the state of technology at any given time, the nature of the data and the possible risks to which they are exposed;

– Use or apply the data exclusively for the purposes duly consented;

– Make sure that data is handled only by workers whose intervention is necessary for the provision of the service, who are bound by the duty of secrecy and confidentiality.


Purpose and legal basis for data processing

You can browse the website freely without having to provide any personal data.

The purpose of data processing for subscribers registered in the Chefs On Fire newsletter is exclusively for sending the respective newsletters with the latest news of the festival's activity, that is, within the scope of the service provision for which the data collection itself is intended. .

In the case described above, data processing is always carried out by LOHAD. Your data will never be transferred to third parties for any purpose.

The processing of subscribers' data is only done with their clear, free and informed consent, through a proactive action aimed at said consent.


Responsible for the Processing of Personal Data

LOHAD is responsible for processing the collection, registration, organization, structuring, conservation, adaptation or alteration, recovery, consultation, use, disclosure by transmission, dissemination or any other form of availability, comparison or interconnection, limitation, and erasure or destruction of the Personal Data of its users, customers or potential customers.


Data retention period

USER/CUSTOMER data are kept only for the period necessary to fulfill the purposes for which they are intended.

The USER / CUSTOMER may request, at any time, to change or withdraw their consent with effect for the future.


Access, rectification or opposition to data processing

The user will be able to exercise their rights of access, rectification, cancellation and opposition with regard to their personal data. The exercise of said rights must be carried out through any means that the user deems appropriate:

  • By email: info@chefsonfire


data transfer

If LOHAD or any part or sector of activity are purchased, your personal data will be part of the assets to be transferred, naturally complying with the legally required requirements and authorizations for its transmission.


Changes to the Privacy Policy 

LOHAD reserves the right, at any time, to update or revise the privacy policy (04/13/2023) indicated here to adjust to possible legislative changes and other restrictions.

The privacy policy in force (with the necessary changes that may exist) can be consulted at any time in this same space.


Acceptance of the Privacy Policy 

It is understood that the USER / CUSTOMER accepts the terms of this privacy policy when providing their data. At the conclusion of the consent form, we assume that the user authorizes the automated processing and use of data in accordance with the privacy policy described here.

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